Help Center

How to delete your account, exactly what happens to each part of your data, how the 30-day countdown works, and how to change your mind.

Enrolling a passkey on each device, renaming them so the list stays legible, removing one safely, and why the app insists you keep at least two.

Pause hides your presence on Seldeo without deleting anything — what stays, what stops, and how resuming works. Plus how pause differs from deletion.

Lost every device with your passkey? The recovery flow verifies you with your recovery email plus a recovery code — or your security questions — and enrolls a fresh passkey. Here is each step.

Seldeo sign-in is passkey-only — your face, fingerprint, or screen lock instead of a password. How it works, what to do on a new device, and the checklist for when sign-in fails.

Your passkey is the first factor on every Seldeo account. An optional authenticator app adds a second one — how to set it up, where the backup codes fit, and what we deliberately don't support.

Recovery codes are shown once at sign-up and are the key to getting back in if every passkey is lost. What they are, how to store them, and what to do if they're gone.

Sending, accepting, and declining friend requests — what each button state means, what accepting actually changes, and the etiquette questions people actually ask.

Seldeo keeps two separate relationship graphs. Friendship is mutual and must be accepted; following is one-way and instant. What each one unlocks, and how the buttons on a profile map to them.

Circles let you share with a defined group of friends without a full private feed. How to create one, how they interact with the audience picker, and what your friends do and don't see.

How to add hashtags to a post, how Seldeo normalizes them, the per-post limit, and the small set of reserved tags the app won't accept.

The Seldeo feed is not an engagement-maximizing black box. It draws from five sources in a fixed priority order — friends first — and this article says exactly what they are.

Every post has an audience choice — public, friends, a circle, or only-you. Here's how the audience picker works, how share links behave off Seldeo, and how to undo a post you didn't mean to publish.

How stories work on Seldeo — choosing who sees one, why the tray is chronological instead of ranked, what happens to a story and its metrics after 24 hours, and how stories differ from posts.

Starting conversations, message types, disappearing messages, translation, and how to delete a message so nobody sees it — one-on-one and group.

Control who sees your green dot, your last-seen timestamp, your typing indicator, and your read receipts — where each setting lives, what it changes, and what it does not.

Placing calls, group calls, picture-in-picture, adaptive quality, and what to do when a call drops. What Seldeo records and what it doesn't.

How to memorialise the account of someone who has passed, who can request it, what the memorial page becomes, and how to set your own legacy up in advance.

The difference between blocking and restricting, how each affects the other person's view of your account, and how to manage your block list.

How to report a post, story, reel, message, conversation, or account. What Seldeo's Trust & Safety team does next, and the appeal path if a decision goes against you.